The Reaxo Demo

What happens when a new lead messages your business

A 4-minute read on how every enquiry gets answered, booked and followed up.

Someone messages you on Instagram at 11 pm. Another person fills in your website form while you are with a client. A third asks about prices on WhatsApp on Sunday. Each of them is choosing who to book with, and the first business that replies usually wins.

What it looks like for the lead

Example conversation, 11:04 pm

Hi, do you do teeth whitening? How much is it?

Hi! Yes, we do. It depends on the option that suits you, and the first consultation sets that out. Would you like to pick a time?

Yes please, something next week

Here is the calendar, choose whatever suits you. You will get a reminder before the visit.

The reply takes about a minute, at any hour. The booking lands in your calendar, and your team sees the whole conversation in the morning.

Without a system
  • Replies when someone has time
  • Leads wait overnight
  • Follow-up depends on memory
  • No-shows come as a surprise
  • Nobody knows what a booking costs
With Reaxo
  • A reply within about a minute
  • Every lead logged in one pipeline
  • A booking link right in the chat
  • Reminders before every visit
  • Enquiries, bookings and cost per booking in one report

What happens, step by step

1
AnswerA short, friendly reply to messages from Instagram, WhatsApp, Facebook Messenger, your website form or email.
2
QualifyWe find out which service they need and how urgent it is. Hot leads are flagged to your team straight away.
3
BookA calendar link in the chat, with confirmation and easy rescheduling.
4
RemindMessages 24 hours and 1 hour before the visit, with a way to reschedule.
5
RecoverA friendly message after a missed visit, then another the next day.
6
Bring them backA review request after the visit, and a check-in for clients who have not returned in 3 and 6 months.
Your team stays in control

The assistant handles new enquiries. When a teammate writes in a conversation, it steps back. Your team gets an alert when a customer writes.

Want to see this on your channels?

A free 30-minute walkthrough, no obligation.

Book a free walkthrough

What we set up, and how fast

You are live in 3 to 5 days after the first call, and you can start using the system on your own from day one.

  • Your channels connected: website forms, Instagram, WhatsApp, Facebook Messenger, email, live chat
  • Pipeline, calendar and reminder messages written for your services
  • The assistant trained on your services and answers
  • Alerts for your team and a simple report

We need from you: access to your social accounts and WhatsApp Business, and information about your services. Technical support is included.

Quick answers

Do I need technical skills?

No. We do the whole setup on our platform.

Does it replace my team?

No. It handles the first reply, qualification and reminders, and hands real conversations to your team.

What does it cost?

We have flexible options: free terms if we also run your advertising, or you pay only for the system and the setup is a gift. We confirm what fits you on the call.

Who is it for?

Businesses that live on appointments: dental and aesthetics, fitness, wellness, beauty, law and real estate.

See it on your own numbers

Book a free 30-minute walkthrough. We show how it would work for your business, no obligation.

Book a free walkthrough

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